Printed from http://dumedite.org/en/help/unhappy on September 08, 2024 03:24
If ...
... you can
At the bottom of the relevant request page on dumeditë choose "request an internal review". Then write a message asking for an internal review of your request. You may want to include a link to the request page, to make it clear which request you are talking about.
Internal reviews should be quick. If one takes longer than 20 working days then the authority should write and let you know, and it should never take longer than 40 working days (see this good practice guide). You will then either get the information that you originally requested, or you will be told that the review upholds the original decision.
If you are still unhappy after the public authority has done their internal review, then you can complain to the Information Commissioner. To do this read Complaints about Freedom of Information on the Information Commissioner's website. If you requested information from a Scottish authority, then appeal to the Scottish Information Commissioner.
To make it easier to send the relevant information to the Information Commissioner, either include a link to your request on dumeditë in your complaint or print out the whole page of your request and all attachments.
dumeditë has no special facilities for handling a request at this stage - it passes into the Information Commissioner's system. You can leave annotations on your request keeping people informed of progress.
A warning. There is a backlog of work at the Information Commissioner, and it can take literally years to get resolution from them. If you reach this point, you should accept that you won't get the information quickly by this means. Maybe you want to help the fight to improve Freedom of Information, or maybe getting the information slowly is still worthwhile. You can also try and get the information by other means...
You can try persuing your problem or your research in other ways.